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The surround sound feature on the Razer Kraken is activated in Synapse issue, uninstall the software and download the appropriate drivers from here. Chroma SDK supported game does not display lighting effects on my . Unfortunately, customer support has no information on future product or driver releases.
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If the updates not able to run or Synapse not able to load, please uninstall Synapse and download the latest Synapse Framework from Razer support site. How do I clean my Razer headset?
We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer headset please take a monitor wipe and use gentle wiping motions.
Do not scrub the surface of your Razer headset. My Razer headset is out of warranty. Is there any way it can be repaired? Razer products are designed to work well beyond when the warranty has expired. If you have narrowed the issue to the headset itself there is not really a cost effective repair center that would be able to assist you. Razer does make available some basic external spare parts at http: Where can I find the serial number on my Kraken Headset?
You will find the serial number located under the left ear pad of the headset.
The side where the microphone is if your version of the Kraken has one. To view the serial number carefully peel back the foam cover of the ear pad. You can also find the serial number on the bottom panel of the original retail box. My microphone is not transmitting my voice. Please ensure that the microphone is not muted in your operating system and that the Razer Kraken 7.
My headset is not producing sound.